LEGAL TERMS
Last updated: April 29th, 2026
Website Publisher
https://www.voltasoftware.com is published by:
WOLSAL S.r.l.
Milano Companies Register: 13782220969
Registered office: Via Pola 11, 20124 Milano, Italy
VAT: IT13782220969
Share capital: 100 000,00€
The director of publications is Elsa Moisand, which can be contacted at contact@voltasoftware.com
Wolsal SAS
Paris Trade and Companies Register: 930719398
Registered office: 17 Rue Dupin, 75006 Paris, France
VAT: FR14930719398
Share capital: 2 881,34€
Website Hosting
Hosted by Webflow via Amazon Web Services (AWS) servers, 398 11th Street, 2nd Floor CA 94103 San Francisco, contact@webflow.com
1. Introduction
This Privacy Policy describes how WOLSAL S.r.l. and Wolsal SAS as further identified in the Legal Notice (collectively "Volta", "we", "us", or "our") collect, use, and protect your personal data when you use our website voltasoftware.com and any localized versions, subpages, and content made available on or through that website (collectively, the “Website”), including when you submit enquiries, request a demo, subscribe to our newsletter, or provide recruitment-related information through forms or third-party tools linked from the Website, and our software platform and related services made available by Volta to authorized users under separate contractual documentation (the "Platform").
We are committed to protecting your privacy in accordance with GDPR and applicable data protection laws.
2. Data Controllers
WOLSAL S.r.l.
Via Pola 11, 20124 Milano, Italy
VAT: IT13782220969
Wolsal SAS
17 Rue Dupin, 75006 Paris, France
VAT: FR14930719398
Contact: contact@voltasoftware.com
3. Scope
This Privacy Policy applies to visitors to our Website and users of our Platform, including employees of wholesale companies, distributors, B2B brands, commercial agents, and B2B customers, as well as persons who contact us through the Website, request a demo, subscribe to our newsletter, or apply for roles through forms linked from the Website.
4. Personal Data We Collect
4.1 When You Interact with Our Website or Subscribe to use the Platform
When you request a demo or otherwise contact us through the Website, we may collect the information you choose to provide, such as your name, work email, phone number, company name, job title, and the content of your request. A demo request submitted through the Website does not itself create an account or grant access to the Platform. Any access to the Platform is provided separately under applicable contractual terms.
When you subscribe to our newsletter through the Website, we collect the information necessary to manage that subscription and send the requested communications.
When you submit recruitment-related information through forms or tools linked from the Website, we may collect the personal data and professional information you choose to provide, such as your name, contact details, CV or résumé, employment history, and any other information contained in your application materials.
When you create an account on the Platform, we collect:
Account Registration:
- Full name
- Email address
- Phone number
- Job title
- Company name and information
Billing Information:
- Company billing address
- VAT number (if applicable)
- Payment method information (processed by our payment provider)
4.2 When You Use Our Platform
Depending on how you use the Platform, the modules enabled for your organization, and the features you choose to use, we may collect and otherwise process:
Transaction Data:
- Orders and quotes you create
- Product catalogs and pricing
- Customer and supplier records
- Shipping addresses
- Transaction history
Communication Content:
- Emails sent through the Platform
- Messages and chat conversations
- Voice recordings (when using voice order features)
- Documents you upload (PDFs, Excel files, images)
Support Interactions:
- Support tickets and correspondence
- Feedback you provide
Usage Information:
- Pages and features you access
- Session duration and frequency
- Actions performed in the Platform
Technical Information:
- IP address
- Browser type and version
- Device type and operating system
- Time zone
Preferences:
- Language selection
- Notification settings
- Interface customizations
4.3 What We Don't Collect
We do not intentionally request or require biometric data, special categories of sensitive personal data, or payment card details through the Website or as part of standard account registration. Payment card details are handled by our payment service providers and are not stored by Volta.
5. How We Use Your Data
5.1 Platform service Provision (Legal basis: Contract performance)
- Operating the Platform and processing transactions
- Managing catalogs and pricing
- Enabling communication between users
- ERP synchronization and customer support
5.2 AI-Powered Automation (Legal basis: Contract performance & Legitimate interests)
Our AI may process orders from emails/messages/voice, extracts document information, generate recommendations, and automate operations. All AI processing occurs on EU-hosted infrastructure.
5.3 Communication (Legal basis: Contract performance for transactional purposes; Consent for marketing)
- Transactional emails about your account
- Product updates and feature announcements
- Newsletters (only with consent)
- Inquiry responses, including follow-up communications relating to demo requests and other Website enquiries
5.4 Platform Improvement (Legal basis: Legitimate interests)
- Analyzing usage to improve features
- Performance monitoring and security
- Developing new features
5.5 Legal Compliance (Legal basis: Legal obligation & Legitimate interests)
- Complying with legal obligations
- Protecting rights and preventing fraud
5.6 Recruitment and Careers (Legal basis: taking steps at the request of the data subject prior to entering into a contract, legitimate interests, and where required by law, consent)
We use recruitment-related personal data to review applications, communicate with candidates, manage hiring processes, and maintain recruitment records in accordance with applicable law.
6. Data Controller vs. Data Processor
6.1 When We Are the Data Controller
We control: website visitor data, demo request data, contact request data, newsletter subscription data, recruitment/application data submitted through the Website or linked tools, Platform account registration data, Platform usage analytics, and marketing communications data.
6.2 When We Are the Data Processor
For customer data you manage through our Platform, you are the Data Controller and we are the Data Processor. You determine processing purposes and means, we process per your instructions, and you're responsible for lawful processing and privacy notices to your customers.
7. Data Sharing
We share data only with:
7.1 Service Providers
Cloud hosting, analytics, email/communication services, payment processors, and AI infrastructure providers, as well as providers of website forms and lead-capture tools, newsletter and marketing communication tools, advertising and retargeting tools, visitor identification or B2B lead-generation tools, and, where applicable, recruitment or applicant-management tools. All providers are contractually bound to protect your data.
7.2 Legal Requirements
We may disclose data when required by law, to comply with legal processes, protect our rights, investigate fraud, or protect user safety.
7.3 Business Transfers
In case of merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity with the same privacy protections.
7.4 With Your Consent
We may share data with third parties when you provide explicit consent.
8. International Data Transfers
All personal data is processed and stored within the European Union. We do NOT transfer data outside the EU/EEA. If future transfers become necessary, we will implement appropriate safeguards and inform you.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- Encryption for data at rest and in transit
- Secure access controls and authentication
- Regular security monitoring and updates
- Access limited to authorized personnel only
- Employee confidentiality obligations
- Incident response procedures
While we protect your data using industry best practices, no Internet transmission is completely secure. Report security vulnerabilities immediately to contact@voltasoftware.com.
10. Data Retention
We retain personal data only as long as necessary:
- Account data: Duration of account plus reasonable period after deletion
- Transaction data: As required by law (typically 10 years)
- Communication data: Duration of business relationship plus reasonable period
- Usage logs: Limited retention for analytics/security
- Marketing data: Until opt-out or consent withdrawal
After retention periods, we securely delete or anonymize data. Some data may be retained longer when required by law or for legal claims.
11. Your GDPR Rights
You have the right to:
- Access your personal data (Article 15)
- Rectification of inaccurate data (Article 16)
- Erasure / "Right to be Forgotten" (Article 17)
- Restriction of processing (Article 18)
- Data Portability (Article 20)
- Object to processing (Article 21)
- Withdraw Consent (Article 7)
- Lodge a Complaint with supervisory authorities (Article 15)
Italy: Garante per la Protezione dei Dati Personali (www.garanteprivacy.it)
France: CNIL (www.cnil.fr)
12. Exercising Your Rights
Contact us at contact@voltasoftware.com with:
- Your full name and account email
- Description of the right you wish to exercise
- Relevant details to locate your data
We will respond within 30 days. In complex cases, we may extend by 60 days. We may request identity verification before processing requests. We may decline to process or limit certain requests under certain circumstances if they are manifestly unfounded or excessive, or if they adversely affect the rights and freedoms of others.
13. Cookies
We use cookies and tracking technologies on our Website and Platform. See our Cookie Policy for details on cookies used and how to manage them.
14. Third-Party Links
Our Platform may link to third-party websites or services. We are not responsible for their privacy practices. Review their privacy policies before providing data.
15. Newsletter and Marketing
15.1 Subscription
If you subscribe to our newsletter, we use your email for product updates, industry insights, and occasional promotions.
15.2 Opt-Out
Unsubscribe anytime by:
- Clicking "unsubscribe" in marketing emails
- Contacting contact@voltasoftware.com
- Updating account preferences
You'll still receive transactional emails about your account even after opting out.
16. Changes to This Policy
We may update this Privacy Policy to reflect practice changes, legal requirements, or service updates at any time.
17. Contact Us
For privacy inquiries, contact:
WOLSAL S.r.l.
Via Paolo sarpi 42, 20124 Milano, Italy
Email: contact@voltasoftware.com
Wolsal SAS
17 Rue Dupin, 75006 Paris, France
Email: contact@voltasoftware.com
These website terms of use (the “Terms”) govern access to and use of the Volta website available at www.voltasoftware.com and any localized versions, subpages, and content made available on or through that website (collectively, the “Website”).
The Website is published by WOLSAL S.r.l. and/or Wolsal SAS, as further identified in the Legal Notice (“Volta”, “we”, “us”, “our”).
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.
1. Purpose of the Website
The Website is provided for general informational, marketing, and business contact purposes. In particular, the Website may allow you to:
- learn about Volta and its products and services;
- browse articles, resources, and other marketing content;
- contact Volta;
- request a demonstration of Volta’s products or services;
- subscribe to Volta’s newsletter or other communications; and
- apply for job opportunities or otherwise submit career-related information.
For the avoidance of doubt, these Terms apply only to the public-facing Website. They do not govern access to or use of any Volta software platform, customer environment, trial environment, or other services made available under a separate master services agreement, order form, subscription agreement, or platform terms.
2. Eligibility and Acceptable Audience
The Website is intended primarily for business users and professional audiences. By using the Website, you represent that:
- you are at least 18 years old;
- you are legally capable of entering into binding agreements; and
- if you use the Website on behalf of a company or other legal entity, you are authorized to bind that entity to these Terms.
3. Changes to the Terms
We may update these Terms from time to time to reflect changes to the Website, our business, or applicable law.
The updated version will become effective when posted on the Website, unless otherwise stated. Your continued use of the Website after the effective date of updated Terms constitutes your acceptance of the revised Terms.
4. Privacy and Cookies
Your use of the Website is also subject to our Privacy Policy, Cookie Policy, and Legal Notice, each as made available on the Website.
Where you submit personal data through the Website or through forms linked from the Website, Volta will process that information in accordance with the applicable privacy documentation.
5. Intellectual Property
The Website and all elements of it, including without limitation its structure, layout, source code, text, graphics, logos, trademarks, service marks, trade names, photographs, videos, audio, software, databases, downloadable materials, and other content made available on or through the Website (collectively, the “Content”) are owned by Volta and/or its licensors and are protected by applicable intellectual property and proprietary rights laws.
Subject to these Terms, Volta grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Website and the Content solely for your internal, lawful, and non-commercial business information purposes.
Except as expressly permitted by applicable law or by Volta in writing, you must not (i) copy, reproduce, republish, distribute, display, transmit, adapt, translate, modify, or create derivative works from the Website or any Content; (ii) use any Volta trademark, logo, trade name, branding, or other distinctive sign without prior written authorization; (iii) remove or alter any copyright, trademark, or proprietary notice; (iv) scrape, harvest, extract, or systematically collect data or Content from the Website; (v) use bots, crawlers, spiders, or similar automated means to access the Website for indexing, monitoring, benchmarking, or competitive purposes; or (vi) use the Website or the Content to build, train, improve, or validate any competing product, service, model, or dataset.
All rights not expressly granted under these Terms are reserved by Volta.
6. Acceptable Use
You agree not to use the Website (i) in any way that violates applicable law or regulation; (ii) to infringe the rights of Volta or any third party; (iii) to transmit unlawful, harmful, fraudulent, defamatory, abusive, obscene, or otherwise objectionable content; (iv) to introduce malware, viruses, ransomware, spyware, or any other harmful code; (v) to attempt to gain unauthorized access to the Website, any server, database, account, or connected system; (vi) to interfere with or disrupt the integrity, security, or operation of the Website; (vii) to conduct denial-of-service attacks, penetration attempts, or similar abusive technical activity; (viii) to misrepresent your identity, affiliation, or authority; (ix) to submit false, inaccurate, or misleading information through any form on or linked from the Website; or (x) to use the Website for unsolicited advertising, spam, or unauthorized promotional activity.
7. User Submissions
The Website may allow you to submit or transmit information to us, including through contact forms, demo request forms, newsletter subscription forms, recruitment forms, or other linked tools and services (collectively, “Submissions”).
Submissions may include, as applicable, your name, company, contact details, professional information, CV or résumé, application materials, free-text messages, and any other information you choose to provide.
You represent and warrant that (i) your Submissions are accurate, complete, and not misleading; (ii) you have all rights, permissions, and authority necessary to provide the Submissions; (iii) your Submissions do not violate any law, confidentiality obligation, or third-party right; and (iv) you will not submit sensitive or special-category personal data unless specifically requested by Volta and lawfully permitted.
You retain ownership of your Submissions. However, by submitting information through the Website or through linked tools made available by Volta, you grant Volta and its service providers a non-exclusive, worldwide, royalty-free right to host, store, reproduce, transmit, review, and otherwise use the Submissions solely to (i) respond to your request or message; (ii) schedule or provide a demo; (iii) send newsletters or communications you have requested or consented to receive; (iv) evaluate and process job applications; (v) maintain business records and internal administration; and (vi) comply with applicable law and enforce our rights.
Unless expressly agreed otherwise in writing, any unsolicited feedback, suggestions, comments, ideas, or proposals you submit regarding the Website, Volta’s products, or services may be used by Volta without restriction or compensation to you.
If you submit an application for employment or otherwise provide career-related information, you acknowledge that (i) submission of an application does not create any employment relationship, right to interview, or right to hire; (ii) Volta may review, reject, retain, or delete applications in accordance with applicable law and its recruitment practices; and (iii) additional recruitment privacy information may apply where provided.
8. Newsletter and Marketing Communications
Where the Website offers newsletter or other marketing sign-up functionality, you may subscribe by providing the requested information.
By subscribing, you acknowledge that Volta may send you marketing or informational communications in accordance with applicable law and its Privacy Policy. You may unsubscribe at any time using the unsubscribe link contained in the relevant communication or by contacting Volta.
Volta reserves the right to suspend or discontinue any newsletter or communication service at any time.
9. Third-Party Links and Tools
The Website may contain links to, integrations with, or forms hosted by third-party websites, platforms, or tools. These may include, for example, scheduling tools, application forms, recruitment platforms, hosted content pages, analytics providers, or other external services.
Volta does not own or control such third-party services and is not responsible for their availability, content, security, functionality, or privacy practices.
When you access or use any third-party website or service, your use is subject to that third party’s own terms, conditions, and privacy documentation. You should review those materials before submitting information or using the relevant service.
10. Availability of the Website
Volta may modify, suspend, restrict, or discontinue all or any part of the Website at any time, with or without notice. Volta does not guarantee that the Website, or any content or functionality on it, will always be available, uninterrupted, secure, error-free, or free from harmful components.
11. No Reliance; Informational Content Only
The Content on the Website is provided for general information only. It does not constitute legal, technical, commercial, or professional advice, and should not be relied upon as such. While Volta may update the Website from time to time, it does not undertake any obligation to ensure that all Content is complete, accurate, current, or suitable for your specific circumstances. Any reliance you place on the Website or the Content is at your own risk.
12. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and all Content are provided on an “as is” and “as available” basis. Volta disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, or compatibility.
Without limitation, Volta does not warrant that (i) the Website will meet your requirements or expectations; (ii) the Website will be uninterrupted, timely, secure, or error-free; (iii) defects will be corrected; or (iv) the Website or any server used to make it available will be free of viruses or other harmful components.
13. Limitation of Liability and Indemnity
To the fullest extent permitted by applicable law, Volta shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, business opportunity, goodwill, data, or anticipated savings, arising out of or in connection with your access to, use of, or inability to use the Website.
To the fullest extent permitted by applicable law, Volta’s aggregate liability arising out of or in connection with these Terms or the Website shall not exceed EUR 100.
Nothing in these Terms excludes or limits liability to the extent such liability cannot lawfully be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, gross negligence, or death or personal injury caused by negligence where applicable law so requires.
You agree to indemnify, defend, and hold harmless Volta, its affiliates, and their respective directors, officers, employees, contractors, and agents from and against any claims, demands, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with (i) your breach of these Terms; (ii) your misuse of the Website; (iii) your Submissions; (iv) your violation of applicable law; or (v) your infringement of any third-party rights.
14. Suspension and Enforcement
Volta may, at any time and without liability, suspend, restrict, or terminate your access to the Website, or take any other action it reasonably considers appropriate, if it believes that:
- you have breached these Terms;
- your use of the Website poses a security, legal, or operational risk; or
- such action is necessary to protect Volta, its users, third parties, or the Website.
15. Governing Law and Jurisdiction
If the applicable Volta contracting or publishing entity is Wolsal SAS, these Terms shall be governed by French law and disputes shall be subject to the exclusive jurisdiction of the courts of Paris, France.
If the applicable Volta contracting or publishing entity is WOLSAL S.r.l., these Terms shall be governed by Italian law and disputes shall be subject to the exclusive jurisdiction of the courts of Milan, Italy.
16. General
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
Volta’s failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of that right or provision.
These Terms constitute the entire agreement between you and Volta regarding the Website and supersede all prior or contemporaneous understandings relating to the Website.
17. Contact
If you have any questions regarding these Terms, please contact:
WOLSAL S.r.l.
Via Paolo Sarpi 42, 20154 Milano, Italy
Email: contact@voltasoftware.com
Wolsal SAS
17 Rue Dupin, 75006 Paris, France
Email: contact@voltasoftware.com