Turn customer requests into work done
For B2B distributors, manufacturers and product brands, Volta turns incoming requests into orders, quotes and customer replies, using your business data and working with your ERP.
AI agents for B2B operations
More requests handled.
More time for customers.
“In the first two months of using Volta, manual data entry dropped by 70%.”
Andrea GanelliVice President Wellbeing Southern Europe Unilever & Executive President Equilibra-70%manual data entryThe problem
Your teamstill does the work between the inbox and the ERP.
How it works
Understand.Retrieve.Execute.
01 · Understand
Volta reads requests in any format, from any channel- Any channel, any format
- Data extraction
- Intent classification
02 · Retrieve
Volta builds the missing context, and shows where it came from- Live ERP data
- Knowledge Base
- Sources cited
03 · Execute
Volta acts: in your ERP, in your workflows, in the reply to your customer- Orders and quotes in your ERP
- Replies to customers
- Your approval rules
The agents
Put an agent to work. Orders entered. Requests routed. Quotes sent. Questions answered. Deliveries confirmed.
An agent takes one job off your desk, end to end.
Order agent
Turns an incoming order into a record in your ERP, line by line, and flags what it can’t resolve.
- Any format, any channel
- Line-by-line product matching
- Written straight to your ERP
- Flags what needs review
Triage agent
Identifies and categorizes the intent of each request, and routes it by your rules.
Quote agent
Builds the quote on this account’s conditions, follows it up, and converts it to an order on confirmation.
Product information agent
Answers availability, specification and documentation questions from your product data.
Customer service agent
Answers delivery questions, changes and claims from your records, and acts on them within your rules.
- Discuss your use case
Custom agent
For complex, company-specific workflows.
The platform
Connected to your ERP. Guided by your knowledge.
Agents read customers, products, prices and stock from your ERP, and write orders and quotes back into it. For everything the ERP doesn’t hold, they use what your team has codified in the Knowledge Base: documents, history, feedback loops and trusted sources.
Explore the platformWorks with
Microsoft Dynamics
Outlook
Gmail
Dolibarr
WhatsApp
SharePoint
Dropbox
Google Drive
The outcome
Your team gains room to move the business forward.
- Less time retyping orders and searching for information.
- More time with customers: the calls, visits and follow-ups that build lasting relationships.
- More capacity for customer service and commercial performance.
- Shared knowledge makes onboarding easier and keeps continuity when someone is away.
Security & compliance
Your data stays yours.
Enterprise compliant by design.
CertifiedISO 27001Information security management
AuditedSOC 2Security, availability, confidentiality
CompliantGDPREU data protection
AlignedNIS2EU cybersecurity directive
EU infrastructure
Data stored in EU regions. Models reached over token-authenticated APIs.
Controlled access
SSO, MFA, role-based permissions, closed environment.
Auditable by default
Every agent action logged, attributable and reversible.
Book a demo
See what Volta can take off your team’s desk.
AI moved the line of what can be automated. The companies that cross it first keep the edge.